Shipping & Returns
Shipping Policy
At Flyen, we are committed to providing a smooth and reliable shipping experience. All orders are shipped through trusted third-party courier partners such as Delhivery, Amazon, Bluedart, and Professional Delivery Services.
Shipping Timelines
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Standard Shipping: 5 to 8 business days, depending on the location, after order fulfillment.
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Fast Delivery: 2 to 4 business days, available exclusively for prepaid orders.
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Assembled & Customized Products: The delivery timeline may vary based on the project requirements. Typically, it takes 2 to 4 days to ship such products.
Once your package is shipped, delivery updates will be directly provided by the respective courier partner. You can also track your order status on our platform. After your order is picked up, we will send you the estimated delivery date for better planning.
If you have any questions or need assistance, our support team is always here to help! 🚚✉️
Return & Exchange Policy
At Flyen, we prioritize your satisfaction and aim to make returns and exchanges as hassle-free as possible.
If your product is damaged or defective, we will ensure a smooth resolution. Depending on the situation, we offer the following options:
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Replacement of the damaged item
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Return and replacement of the entire product
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Replacement of a specific item within the product
To process your return or refund efficiently, we kindly request you to provide an unboxing video as proof. This helps us verify the issue and ensures a quick resolution.
Once your return or refund request is accepted and the order is picked up, we will promptly initiate your refund. Refunds will be processed within 1-3 business days after the return is received.
If you have any concerns or need assistance, our team is here to help at every step! 🛠️🔄